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I've worn Traveltime Classic Clogs for years. This time size 9.5 W was too narrow. My feet have gotten wider with age but Easy Spirit sent a return label and exchanged them for a 9.5 WW which fit perfectly. Traveltime still gives me enough arch support so they're comfortable all day.
We ordered 2 pairs, one was a little too small. We contacted Customer Service and got the return label to drop off with Happy Return location near by. We then got the exchanged pair arrived shortly after. Mom is happy with both pairs now. Will definitely order again soon.
This is the second pair I've purchased. The fit is excellent (I take a Narrow, which is not easy to find). I may be purchasing another pair this spring/summer, just to have a spare. They slip on/off easily, do not pinch, and are just about the most comfortable shoes I have ever worn. Sizing is spot-on.