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We ordered 2 pairs, one was a little too small. We contacted Customer Service and got the return label to drop off with Happy Return location near by. We then got the exchanged pair arrived shortly after. Mom is happy with both pairs now. Will definitely order again soon.
This is the second pair I've purchased. The fit is excellent (I take a Narrow, which is not easy to find). I may be purchasing another pair this spring/summer, just to have a spare. They slip on/off easily, do not pinch, and are just about the most comfortable shoes I have ever worn. Sizing is spot-on.
This is my 4th pair of the clogs. I have a very narrow foot and they fit! I use them travelling all the time (when it is not covid) as slippers and shoes and they are just great. Can hardly wait for the red pair I have recently purchased.