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My Jollie walking shoes were just delivered and I immediately put them on. I am a size 8. I wasn’t sure whether I should size up because I prefer heavy socks in the winter. Luckily the size 8 shoes fit perfectly even with heavy socks. My feet were very comfy and warm through all my errands today. There were no issues with slipping, pinching or heel rubbing. I am happy that I purchased these and would definitely recommend to others.
I called you when I needed to get a larger size for the shoes I ordered. I found the directions on how to mail them back confusing so I called and got a customer service representative. She was very helpful. Her instructions were right on and the recommended size increase was perfect! I am very pleased with the shoes. My only complaint was that the shoes were on sale when I exchanged them and I did not (as far as I know) get the sale price. At any rate, I was happy with the ease of the exchange and love the shoes! I will definitely be a returning customer.