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The first pair of shoes were too large. The return process was easy and the replacement pair of shoes were on the way almost as soon as I dropped off the package for return. The shoes are really comfortable and I would definitely buy them again. Perhaps in a different color!
I love my new shoes and highly recommend easy-spirit's customer service. Due to my mistakes ordering shoes - twice, I had to return them. I finally got the right size. They made it very easy to return the shoes I purchased that did not fit. I will be buying from Easy Spirit again in the future.