The soles are extremely soft and comfortable. I have issues with the bottom of my heals always hurting and this shoe does not hurt my heals. Also the backs are not too high so they don't rub the top of my heals.
These fit me very nicely. I usually have to have a narrow shoe which is often hard to find but since these lace up, I can adjust as necessary. I loved the first pair so much had to have another!